Frequently Asked Questions (FAQ) – BOXBEE FULFILLMENT LLC
Welcome to the BOXBEE FULFILLMENT LLC FAQ page! We’ve compiled answers to the most common questions our customers have about shopping for men’s and women’s clothing with us. If you don’t find what you’re looking for, feel free to reach out at dangwin1104@gmail.com or call us at +84 353110493. We’re here to make your shopping experience seamless and stylish!
About Our Products
What types of clothing does BOXBEE offer?
At BOXBEE, we specialize in high-quality, stylish clothing for men and women. Our collections include everything from casual everyday wear like t-shirts, jeans, and sweaters to sophisticated pieces for work or special occasions, such as blazers, dresses, and tailored pants. Inspired by Seattle’s unique blend of urban and outdoor vibes, our clothing is designed to be versatile, comfortable, and inclusive for all body types.
Are your clothes true to size?
Yes, our clothing is designed to follow standard US sizing, but we provide detailed size charts for each product to ensure the perfect fit. If you’re unsure about your size, we recommend checking the measurements provided or contacting our team at dangwin1104@gmail.com for personalized sizing advice. We’re here to help you feel confident in your purchase!
What materials do you use in your clothing?
We prioritize quality and sustainability, using premium materials like cotton, linen, wool blends, and eco-friendly fabrics where possible. Each product description includes specific material details to help you choose pieces that suit your comfort and style preferences.
Do you offer sustainable or eco-friendly clothing options?
Absolutely! At BOXBEE, we’re committed to reducing our environmental impact. Many of our garments are made with sustainable fabrics and produced with ethical manufacturing practices. We’re proud to contribute to a greener planet while keeping you stylish.
Ordering and Shipping
How do I place an order?
You can shop our full range of men’s and women’s clothing online at our website or visit us in person at 585 SW 100TH ST, SEATTLE, WA, 98146, UNITED STATES. Simply browse our collections, select your items, and follow the checkout process. If you need assistance, give us a call at +84 353110493.
What are your shipping options?
We offer standard and expedited shipping options to customers across the United States. Shipping costs and delivery times vary based on your location and chosen method. You’ll see the available options and estimated delivery dates at checkout. For specific shipping inquiries, email us at dangwin1104@gmail.com.
Do you ship internationally?
Currently, we ship to addresses within the United States. If you’re located outside the US and interested in our products, please contact us at dangwin1104@gmail.com, and we’ll do our best to assist you.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. Use this to monitor your package’s progress. If you have any issues, reach out to us at +84 353110493, and we’ll help track it down.
Returns and Exchanges
What is your return policy?
We want you to love your BOXBEE purchase! If you’re not completely satisfied, you can return unworn, unwashed items with tags attached within 30 days of delivery for a full refund or exchange. Please contact us at dangwin1104@gmail.com to initiate a return and receive instructions.
How do I process a return or exchange?
To return or exchange an item, email us at dangwin1104@gmail.com with your order number and details. We’ll provide a return shipping label (if applicable) and guide you through the process. Items must be in original condition with tags attached. Once we receive your return, we’ll process your refund or exchange within 5-7 business days.
Are there any items that cannot be returned?
Items marked as “final sale” or personalized products are non-returnable. All other unworn, unwashed items with tags are eligible for return or exchange within 30 days.
Customer Support
How can I contact BOXBEE for help?
We’re here for you! Reach out via:
- Email: dangwin1104@gmail.com
- Phone: +84 353110493
- In-Person: 585 SW 100TH ST, SEATTLE, WA, 98146, UNITED STATES Our team is ready to assist with product questions, styling tips, or order support.
What are your customer service hours?
Our customer service team is available Monday through Friday, 9 AM to 5 PM PST. If you contact us outside these hours, we’ll respond as soon as possible on the next business day.
Visiting Us
Can I shop at your physical store?
Yes! We welcome you to visit our store at 585 SW 100TH ST, SEATTLE, WA, 98146, UNITED STATES. Browse our collections, try on your favorite pieces, and get personalized styling advice from our team. Call us at +84 353110493 for store hours or to confirm availability.
Do you offer in-store pickup for online orders?
Yes, we offer in-store pickup for online orders at our Seattle location. Select the “in-store pickup” option at checkout, and we’ll notify you when your order is ready at 585 SW 100TH ST, SEATTLE, WA, 98146, UNITED STATES.
General Questions
Do you offer gift cards?
Yes, BOXBEE gift cards are available for purchase online and in-store. They make the perfect gift for anyone who loves stylish, high-quality clothing. Contact us at dangwin1104@gmail.com for more details or to purchase one.
How often do you release new collections?
We regularly update our collections to keep up with the latest trends and seasonal styles. Follow us on social media or sign up for our newsletter via our website to stay in the loop about new arrivals and exclusive offers.
Can I get styling advice for my wardrobe?
Absolutely! Our team loves helping you find the perfect look. Whether you’re building a capsule wardrobe or need an outfit for a special event, email us at dangwin1104@gmail.com or call +84 353110493 for personalized recommendations.
Still Have Questions?
We’re here to make your shopping experience with BOXBEE FULFILLMENT LLC as smooth and enjoyable as possible. If you have any other questions or need further assistance, don’t hesitate to contact us at dangwin1104@gmail.com or +84 353110493. Shop with confidence and discover why BOXBEE is your go-to for men’s and women’s fashion in Seattle!